Hi hunnies, 

Thank you for choosing growwithjo home!

Due to the nature of our digital products and services, we do not offer refunds or exchanges for any purchases made on our platform.

Subscription Services: Subscriptions renew automatically. To avoid being charged for the next period, please cancel before your renewal date through your account settings or by contacting us. We appreciate your understanding and are here to help if you have any questions or concerns.

Please contact us at support@growwithjo.com.

If you are looking to request a refund for the growwithjo app, please see the instructions below:

How to request a refund for the growwithjo app (Apple)

1. Sign in to reportaproblem.apple.com.

2. Tap or click "I'd like to," then choose "Request a refund." 

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription.

If you are still having trouble requesting a refund email us at support@growwithjo.com

How to request a refund for the growwithjo app (Google Play Store) 

1. Go to play.google.com 

2. Tap on your Profile picture in the top right corner 

3. Click on “Payments & Subscriptions”
   

4. Click "budget & order history"

5. Pick the order you want and click "Report a problem"

6. Select an option that describes your scenario 

7. Complete the form and note that you would like a refund

8. Click submit 
   

If you are still having trouble requesting a refund email us at support@growwithjo.com